Supervisor - Patient Support Services
- Job Ref:
- R0081217
- Category:
- Support Services
- Employment Type:
- Full-Time
- Health Care Partner:
- The University of Vermont Medical Center
- Location:
- 111 Colchester Ave, Burlington, VT 05401
- Department:
- Patient Support Services
- Job Type:
- Regular
- Primary Shift:
- Day/Eve
- Hours:
- -
- Hours per Week:
- 40
- Weekend Needs:
- As Scheduled
- Pay Rate:
- $27.30 - $40.95 per hour
Job Details
JOB DESCRIPTION:
The PSS Supervisor oversees the activities, training and evaluation of the PSS team to ensure the department's mission: delivery of products and services at maximum quality including, but not limited to, patient transport, lab specimen transport, patient care activities, delivery of nursing equipment, assistance with emergencies and nearly all Codes hospital-wide, all in a manner consistent with UVM MC's goals and objectives in providing superior patient care. In support of the PSS teams' mission, the core responsibilities of the PSS Supervisor includes key domains of management of personnel, management of processes and resources, and critical communication skills.
EDUCATION:
Associate’s degree with 2 or more years in a healthcare-related field required. In lieu of an Associate’s degree, 5+ years of direct Leadership experience will be considered.
EXPERIENCE:
At least 2 years in a Customer Service capacity in a medical or other business setting
Demonstrated success within the field of healthcare operations or relevant field
Demonstrated success with building a strong service-oriented team
Success in a Patient Transportation environment is highly desirable
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