Helen Porter Skilled Nursing Site Administrator

The Skilled Nursing Center Site Administrator (SA) is responsible for creating and maintaining an environment providing high-quality clinical care in a homelike setting while assuring operations meet applicable policies and procedures, and the federal and state regulations that govern long-term care facilities. This individual is a champion for long-term and post-acute care services, combining expertise with compassion in service to the needs of residents, families, and the staff who work within the center. The SA is a key contributor to UVM Health’s strategic priorities for access, affordability and providing high-quality care for our community. Specifically, the SA will assist in the continuous improvement and evolution of post-acute and long-term care services within UVM Health Continuing Care in response to new or unmet community needs.

This position requires demonstrated skills in program planning, a creative and solutions-oriented approach to problem solving, excellent verbal and written skills, and the ability to be self-directed while fostering collaboration.

Success Criteria:

• Inclusive Leadership: Values and respects the diversity of individuals and seeks to create an environment where everyone feels valued, respected and empowered to contribute their unique perspectives and talents each day in service to our clients.

• Effective Oversight: Demonstrated by a standard process for development, integration, and execution of policies, contracts, and strategic initiatives for skilled nursing centers.

• Leadership and Support: Evidenced by the identification and bridging of systemic gaps, policy inconsistencies, and contractual issues, alongside facilitating problem-solving strategies that promote interdepartmental and partner coordination.

• Executive Project Management: Success shown through collaborative efforts leading to tangible organizational changes and improvements.

• Representation and Communication: Measured by the ability to effectively represent the center at various platforms, articulating the organization’s vision, impact, and requirements clearly and persuasively.

• Liaison Work: The successful management and alignment of policies, contracts, and initiatives with the UVM Health system leadership’s goals, ensuring that external relationships are nurtured to support the organization’s objectives and key results.

• Strategic Advisory: Recognized through the provision of informed guidance on policy priorities and the coordination of initiatives that bolster these priorities.

• Stakeholder Engagement: The convening of stakeholders to guarantee the integration and efficacy of policy, contracting, and strategic initiatives, fostering awareness, and consensus to facilitate necessary organizational changes.

• Professional Development and Education: Investing in the ongoing professional development and training of staff, staying abreast of industry trends, best practices, and advancements to maintain a high level of expertise and competence.

Professional Accountability:

• Demonstrates integrity, compassion, and respect when working with patients, families, visitors, and staff

• Protects the privacy and confidentiality of patients, families, staff and proprietary business and/or financial information of CC by creating and maintaining a secure, respectful, and trusting environment

• Demonstrates a commitment to patients, families and staff by meeting attendance expectations as outlined in the employee handbook (reports to work on time, manages unscheduled time off, etc.)

• Adheres to organizational standards and expectations for dress code and appearance and maintains a neat and well-organized work area

• Appropriately wears an identification badge at all times

• Demonstrates knowledge and understanding of job responsibilities, focuses on customer needs, and strives to do the job right the first time

• Demonstrates appropriate use of resources (phones, e-mails, Internet, photocopies, supplies, etc.)

• Supports and contributes to a culture that allows staff to feel appreciated, included, and valued

• Displays a positive attitude and image to our patients, visitors, co-workers and community

• Promotes diversity and respects coworkers, patients and their families regardless of race, color, sex, sexual orientation, gender identity or expression, ancestry, place of birth, HIV status, national origin, religion, marital status, age, language, socioeconomic status, physical or mental disability, protected veteran status or obligation for service in the armed forces.

• Promotes and maintains a safe environment for patients and staff including identifying and reporting safety concerns.

Work Conditions:

Traveling may be required

May work during non-business hours

May experience:

Hostile and emotionally upset clients, family members, visitors and staff.

Stress due to a demanding profession.

An exposure to blood-borne pathogens

A variety of environmental exposures such as inclement weather, animals, firearms, tobacco use, dust, and other client-based activities and preferences

Education:

Experience:

Knowledge/Special Skills: