Citrix Systems Engineer

The Citrix Systems Engineer, a member of the Desktop Engineering Team, is responsible for design and build of The University of Vermont Health Network’s virtual desktop and virtual application environments. The Citrix Systems Engineer is responsible for understanding business and technical requirements to develop design specifications using our Citrix suite, cloud integration, Windows Servers, Active Directory/Group Policy, and other operating, network, and infrastructure systems. The primary focus is on client computing infrastructure services; Citrix design and engineering of virtual infrastructure services with the ability to assimilate cross-discipline, and cross-technology concepts and processes. Staff must provide support coverage 24 hours per day, 7 days per week. Shift coverage and on-call coverage may be required.

EDUCATION:

Bachelor's degree in computer science, information systems, business, or other related field; formal technical training or equivalent experience.

EXPERIENCE:

5-7 years of in-depth knowledge and hands-on experience within large-scale Citrix environments; Citrix Virtual Apps (XenApp), Citrix Virtual Desktops (XenDesktop), Director, NetScaler/ADC, Provisioning Server (PVS)/Machine Creation Services (MCS) deployments, Citrix Cloud systems and User Profile Management (FSLogix).
Ability to lead the design, deployment, and maintenance of large-scale Citrix environments, including Virtual Application and Desktop environments.
Proficient in troubleshooting applications within a Citrix environment, with the capability to identify and resolve issues promptly to maintain high performance and user experience.
Active Directory, Group Policy, SCCM/ECM/Intune, Certificates (PKI), Hypervisors (VMware, Nutanix) and Windows Server/Desktop Operating Systems.
Experience with scripting, PowerShell, and automation tools to streamline processes and enhance efficiency.
Knowledge of networking fundamentals, including DNS, TCP/IP, VLANs.

Preferred: Technical IT certifications or experience with related technologies, such as Citrix Certified Associate – Virtualization (CCA-V), Citrix Certified Professional – Virtualization (CCP-V), Citrix Certified Expert – Virtualization (CCE-V), Citrix Virtual Apps and Desktops Service on Citrix Cloud Certified (CC-VAD-CC), AzureAD/Entra, VMware (VCTA, VCP, VCAP) and Nutanix (NCA, NCP, NPX). Additionally, familiarity with ITIL processes and knowledge of the SAFe / Agile framework are desirable.
 

Interpersonal Attributes:
Ability to provide mentorship and informal leadership. 
Proven history of influencing architecture guidelines. 
Strong presentation development and delivery skills. 
Excellent customer service skills.
Excellent time management skills.
Ability to communicate complex concepts in simple terms with customers, staff, and management.
Ability to lead and work collaboratively in cross-functional teams.
Excellent problem solving and analytical skills.

The role of Systems Engineer includes multiple levels. The hiring team reserves the right to determine appropriate level placement of our final candidate. Level and salary upon hiring are commensurate with years of relevant experience and previously obtained IT certification(s). Please reach out to recruitment for information on levels and corresponding compensation

If you are a highly motivated individual with a desire to work in a dynamic environment, we encourage you to apply. Join our team of dedicated professionals and contribute to the success of the University of Vermont Health Network.