Office Representative - Women's Health

$3,000 Sign on bonus!

For eligible external candidates

JOB DESCRIPTION:

The Receptionist serves as the first point of contact for patients and visitors at our OB/GYN clinic. This role is responsible for providing exceptional customer service, managing front desk operations, assisting the clinical staff with administrative tasks. The ideal candidate is professional, compassionate, and able to handle sensitive patient information with discretion.

KEY RESPONSIBILITIES:

Greet patients and visitors in a warm, professional manner

Answer incoming calls, schedule appointments, and route messages appropriately

Verify patient demographics and insurance information

Collect co-pays and manage daily cash reconciliation

Maintain patient confidentiality in accordance with HIPAA regulations

Coordinate patient check-in and check-out processes

Assist with medical records requests and documentation

Communicate effectively with clinical staff to ensure smooth patient flow

Monitor waiting room activity and respond to patient needs

Perform general office duties such as filing, scanning, and faxing

EXPERIENCE:

Functional grasp of standard written and verbal English, good spelling, accomplished at basic business math.

Must meet and deal successfully with a wide variety of people.

Medical terminology preferred.

Physician office experience preferred.