Epic Applications Analyst - Pharmacy Billing
- Job Ref:
- R0080075
- Category:
- Information Technology
- Employment Type:
- Full-Time
- Health Care Partner:
- The University of Vermont Medical Center
- Location:
- Remote
- Department:
- IT Pharmacy
- Job Type:
- Regular
- Primary Shift:
- Day-8hr
- Hours:
- 8:00 AM - 5:00 PM
- Hours per Week:
- 40
- Weekend Needs:
- Other
- Pay Rate:
- $39.17 - $58.76 per hour
Job Details
Job Summary:
The Pharmacy Application Analyst is responsible for helping maintain the operation and maintenance of the pharmacy systems, assisting with implementation of system software, interface changes, and serving as a resource to users regarding application functionality.
The Pharmacy Application Analyst provides support and leadership for all Pharmacy staff by providing input and feedback on proposed work flows. The Pharmacy Application Analyst is expected to set the example in performing all job duties. They will develop an in-depth understanding of business and/or clinical processes within the clinical department or business unit.
The Applications Analyst may be required to provide support coverage 24 hours per day, 7 days per week. The ability and means to regularly travel throughout the UVM Health Network may be required.
Education:
- A bachelor's degree in computer science, information technology, or a related field is strongly preferred
- Epic Willow certification is required within 120 days of hire with a maximum of three attempts.
Experience:
- Preferred: At least 3 years of experience with application support and/or implementation.
- Alternatively: 3+ years of experience in IT support or a related role.
- Experience in pharmacy or health care environments preferred. Exceptional interpersonal, presentation, and communication skills required to interact effectively with all levels of the organization and external contacts.
- Ability to work flexible schedules to meet job requirements; requires periodic after-hours support and some evenings/weekends during upgrades.
- Expectation that Pharmacy Application Analyst will be fully trained and ready to assume on-call responsibilities on a rotating basis within 1 year of hire.
- Excellent analytical and problem-solving skills
- Has the ability to work independently under minimal supervision; ability to mentor others in the use of laboratory systems and provide guidance to Laboratory Medicine staff in troubleshooting problems.
- Ability to prioritize issues and drive progress in ambiguous situations
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